Discover the Best Chat System for Small Businesses

Your customers want quick, easy access to customer service and you want to be able to deliver on that promise. That’s why businesses are investing in a live chat system or app to provide the best experience possible.  The ability to have a live chat system on your website is crucial for many businesses. It offers potential customers the opportunity to reach out with questions and concerns and get help from someone who is knowledgeable about the product or service you offer. The following blog post examines some of the features that make this software so good for small businesses.

What is Website Chat?

Are you looking for a way to communicate with your website visitors in real-time? You may be wondering what the best chat system is and why it’s better than any other. That’s why we’ve put together this guide to answer all of your questions – including how to choose the right one, how they work, and the benefits they offer.

Website chat is a tool that allows businesses to communicate with their customers in real time. It can be used for customer support, sales, or simply to answer any questions your customers may have. Website chat is an essential tool for any business that wants to provide excellent customer service.

Why Website Chat?


Websites are vital for businesses in the modern world. They are often the first port of call for potential customers, and so it is important to make sure that they are as effective as possible. One of the most important aspects of a website is the chat system. A good chat system can make a huge difference to the way your business is perceived, and can help to increase sales and conversions. There are many different chat systems available, but not all of them are created equal. Here, we will take a look at the best chat system for businesses, and how it can benefit your company.

The best chat system for businesses is 3CX.   3CX is a powerful and versatile chat system that can be used on any website. It is easy to set up and use, and offers a wide range of features that will be beneficial to your business. One of the most important features of 3CX is the ability to engage with visitors in real-time. This means that you can answer any queries that they may have immediately, and help to convert them into customers. Another great feature of 3CX is the ability to track visitor behavior. This data can be used to improve your website, and target potential customers more effectively.

There are many benefits of website chat for businesses, including:

  • Increased Customer Satisfaction: Customers who use website chat are generally more satisfied with their experience than those who don’t. This is because they are able to get the help they need right away without having to wait or navigate through a complex phone menu.
  • Reduced Costs: Phone support can be expensive, especially if you have to staff multiple call centers in different time zones. Website chat can help reduce these costs by allowing customers to self-serve themselves with basic questions or issues.
  • Improved Sales: chats have been shown to improve sales conversion rates


In Conclusion

We live in a fast-paced world where instant gratification is the norm. This is especially true when it comes to customer service. Gone are the days of waiting on hold for an eternity only to be transferred to another department and placed on hold again. Today’s customers expect quick, efficient service and they won’t tolerate anything less.

This is where website chat comes in. Website chat is a live chat system that allows customers to instantly connect with a customer service representative. No more waiting on hold or being transferred to another department; with website chat, help is just a click away.

If you’re looking for the best chat system for your business, we highly recommend 3CX. It’s user-friendly, efficient, and perfect for businesses of all sizes.  Call is today for a live demonstration.  (813) 866-8686

VOIP Features For Tampa Small Business

VOIP, or Voice over Internet Protocol, has revolutionized the way we communicate. One of its most useful features is the voicemail to email function. With this innovative tool, users can receive their voicemails as emails directly into their inbox.

Read More »

Click Here to Watch Brief Video

The 3CX VoIP phone system is not your typical phone system.

3CX integrates into all platforms of communication from Facebook Messenger, SMS text messages, website chat integration and a powerful video conferencing suite. Award winning powerful 3CX VoIP phone system is scalable to your business needs and makes virtual working seamless.

Call Us Now For An Affordable Cloud Based Phone System